I truly apologize for the inconvenience. We do our best to ensure that every order leaves the shop picked and packed properly, but occasionally mistakes happen. Please contact me and I will do whatever it takes to make it right!

Please be sure your shipping address is up to date. I ship to the address you provide on Etsy. I cannot be held responsible for packages that are undelivered due to incorrect addresses. If your package is returned to me you can choose to have it reshipped at your cost or receive a refund minus the cost of shipping.

All orders ship within 24 hours of being placed. I go to the post office once a day, everyday (Mon - Sat) at 1pm EST. If you place your order before 1pm EST, it will ship the same day. Any orders placed after 1pm will ship the next day.

Please be advised that international orders do not have a guaranteed delivery date as they can be delayed in customs.

PLEASE NOTE - the USPS is experiencing delays due to global pandemic COVID-19, Because of this, we are unable to offer guaranteed delivery dates at this time. If you need an item for a special date please factor in additional delivery time. Thank you for your understanding!

I am not a VAT registered seller therefore, VAT fees are NOT included in the cost of your item or shipping. You will be responsible for paying the vat tax and any other customs fees and import fees that may apply.

Yes, all items listed on our website are stocked by Small Devotions Supply. We do not drop-ship from suppliers or backorder your items for a prolonged period of time. On occasion, our inventory numbers can be slightly off, if you order something that we cannot fulfill, we will contact you to ask if you'd like a refund for that item or a different item instead.

Our Italian-made medals are genuine oxidized silverplate and many of our charms and jewelry findings are a high-quality zinc alloy, so they should hold their color barring exposure to excessive moisture, like swimming or bathing, or certain lotions or perfumes. But only stainless steel and pure gold never tarnish. We do offer stainless steel charms, findings, chains, and more in our shop.

Your satisfaction is our ultimate goal. We do accept returns of items in original condition, packaging, and full sets.

Please contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

Once the item is returned we will gladly refund the product purchase price to your original method of payment, or provide you with an equivalent exchange, whichever you prefer.

No, sorry they are not. Between running my Etsy shop and my own website, unfortunately, I do not have time to have thousands of items blessed on a regular basis.

At Small Devotions, we prioritize offering consistently low prices, ensuring that every customer can enjoy our products without the need for sales or discounts.

We do this because we value transparency and fairness, we want you to feel confident that you're getting the best possible price every time you shop with us. By keeping our prices consistently low, we eliminate the need for waiting around for sales or hunting for discount codes.

So, whether you're browsing for yourself or searching for the perfect gift, rest assured that our prices are designed to be accessible to all. We're committed to making your shopping experience enjoyable, hassle-free, and budget-friendly.